Customer Support

Shipping

Dance Wear Europe will cover the cost of a return shipment due to product defect.  Please note, all items are checked for defects before sending to the customer.

The buyer will cover the cost of a return or exchange and Dance Wear Europe will cover the cost of reshipment for exchanges.

Privacy Policy

We never share any customer information with anyone for any reason.  If you give us your email, we will not send emails weekly or monthly; only to give information about annual sales or share information you have requested.

Returns

Returns, exchanges and refunds are provided when items are returned within 10 days of receipt by the buyer, in unworn condition. This means that the overall condition and especially soles of the boots or shoes are clean and in a re-sellable state.

Please return products to:

DWE
Attn: Taryn Crosbie
Mount Alban Farm

Eyemouth

Berwickshire

TD14 5TW
United Kingdom

Contacts for more information: 
Taryn Crosbie, local to Scotland, can answer questions about the shoes, where to try them on, and distribution in the UK, Ireland and Europe
taryn@danceweareurope.com
Marine Fabre is local to the USA and can answer questions as to where you can meet her to try them on or purchase your pair.
marine@mlfenterprises.org
Stéphane Schneider in charge of all wholesale business, local to the USA and can answer questions as to where you can meet him to try them on or purchase your pair.
Reach Stéphane by clicking here: https://www.dancerbrands.com/pages/contact-us
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